Rob Leech
Product Development Director
June 4, 2018
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Health and safety software management systems and web-based apps were made for each other. While the convergence of health, safety, quality and environmental systems has already delivered considerable benefits, the marriage of these management systems to cloud or intranet web-based technologies has created a QHSE ecosystem workplaces can deploy more effectively than ever before. Our own suite of products has evolved to embrace this technology, and with good reason – our customers are seeing excellent results. Through their feedback, we have identified three major ways in which web-based health and safety software management systems are changing the workplace.

First thing’s first – what is a web-based health and safety software management system?

Simply put, web-based health and safety software can be accessed and used via a web browser. This means it can be operated from a multitude of mobile devices as well as the traditional desktop. Scalability (single site to global operators with thousands of users), flexibility, configurability and availability are key benefits of a modular web-based system. As the business grows additional modules and users can be plugged in without increasing the IT infrastructure or software footprint. So how exactly has web-based health and safety software management delivered change to the workplace?

One – Changing Behaviour

The health and safety industry has been promoting proactive reporting for years, but web-based tools have made a huge difference in terms of accessibility and reporting rates. Severn Trent Water recently reported to us that their incident reporting rate had almost doubled following the deployment of our web-based health and safety software management system. By making reporting instant and more accessible through a web browser, the system acts as an enabler and catalyst to nurture a pro-active reporting culture. Reporting moves away from manually manipulating spreadsheets and sheets of paper and into a unified system that can be configured from within a QHSE department. It adds consistency across an organisation and ensures data is more robust, spanning departments across a single site, or multiple sites around the world.

Two – Enhancing Engagement

Safety talks, peer-to-peer assessments, and training have been among the main methods of promoting workplace engagement for many years. They’re still important tools, but add web-based health and safety software management to the mix and this safety culture can be effectively embedded across employee and contractor workforces. Web based accessibility is portability, it goes with you, so workers can apply their safety training and awareness wherever they are. Paper-based systems meant there was always a risk, for example, that proactive reporting forms were not close to hand, especially in non-office environments. Equally, paper forms can be easily lost or spoiled. Reports not followed up can quickly lead employees to become disenchanted with the system. Web-based systems capture data safely, instantly, so employees know their feedback is being recorded.

Three – Continuous Improvement

A big attraction of web-based health and safety software management is that a whole range of data can be captured in real time. Web-based software can be configured in a multitude of ways and rolled out to employees and contractors as needed. Users can be given different access rights or reporting tools, for example, perhaps depending on department. Comprehensive incident tracking and analysis tools lead to a more responsive proactive and reactive safety regime. While the industry’s focus on reporting near misses can lead to a reduction in injury rates, serious injuries still occur. Use of web-based health and safety software management and analysis of data should inevitably lead us to learn why this happens, and what extra steps we as health and safety practitioners can do to prevent it. Web-based technology will play a central role in our greater understanding of health and safety and our search for continuous improvement.  

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