Airsweb brings value to your business, not just through the delivery of market-leading software solutions, but also through the provision of value added services.
Airsweb employs a dedicated support team to ensure that all issues are addressed in a professional and timely manner. Our support team includes both technical and product experts with a vast array of experience gained working across a broad spectrum of industries. Our support service features:
• Dedicated support professionals
• Service level agreements
• Full issue tracking notification and visibility
• A secure customer portal for real-time issue tracking
The Airsweb User Group provides an independent voice for Airsweb users. All Airsweb clients are automatically enrolled in to the group which has a number of key aims:
• Facilitate networking and knowledge exchange
• Influence the development of Airsweb products
• Provide a channel for Airsweb to communicate to users
• Alliance with Airsweb but remain independent
• Provide value-adding services to members
The Airsweb Evangelist Programme is a collaboration between client product experts and Airsweb product specialists to drive the development of best-of-breed product solutions.