Gist provides innovative, bespoke supply chain solutions that deliver cost savings, environmental benefits and competitive advantage.

Gist has a long history, spanning over 100 years, and is part of The Linde Group. The Company has over 3,000 customers covering a wide range of commercial and industrial sectors, with many utilising their specialist skills in managing supply chains for perishable and chilled products.

The Linde Group has an annual turnover of €12bn, through which Gist benefits from global capability, synergy and scale.

The Challenge

Gist’s previous system of reporting didn’t meet the needs of the company. The system was cumbersome, hard to use and therefore was often ignored by staff. This rendered the incumbent system a problem for Carl McIver (IM Manager, Gist) from both a user adoption viewpoint and also in demonstrating investment value back to the business.

The Solution

The SAAS system provided by Airsweb has the user at the heart of everything. In regards to ease of use, Airsweb® systems are simple to use and easily accessible. When choosing software, the first thing Carl looked for was functionality. Did this meet the needs and wants of his company, and more importantly the users? A service such as Airsweb’s, that is highly accessible, suits a logistics company such as Gist in which much of the staff are based in remote sites or have no specific base at all.

The Benefits

The SAAS system from Airsweb is simple, easy to use and has allowed Gist to see improvements in reporting and set them on the right road to further improve in the future. The health and safety teams and audit teams within Gist are able to reduce the overhead costs and have seen improved reporting. As teams travel across the country, Gist can centralise their reporting in one, easy accessible system. This enables Gist to have consistent and up to date knowledge of all sites.


'Keeping it easy means people can’t ignore it. When systems are cumbersome and difficult to use, they just won’t use them… They don’t have that excuse with Airsweb.'

Carl McIver, Gist IM Manager